Customer Service Administrator - up to £18,000 - Exeter

£17,000 - £18,000 - Customer Service
Ref: 123 Date Posted: Wednesday 01 May 2019
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  • Exeter
  • £16,500 - £18,000
  • Monday to Friday (09:00 - 17:30)

Aspiria are pleased to be recruiting for one of Exeter's top local employers, who are recruiting for a Customer Service Administrator to join their friendly offices in Exeter. This is a great opportunity for someone who already has some solid office-based customer service experience, but who is now looking to work within a friendly, dynamic team, working with a high-end product and service. This will be providing a service to businesses, rather than general consumers, so we are looking for someone who has a very professional outlook and a very credible approach.

 

Tasks will include:

  • Following up incoming sales enquiries with new and existing business customers
  • Taking incoming calls from customers and processing orders via phone, email and fax
  • Supporting and liaising with other departments to ensure queries can be resolved
  • Assisting customers with order calculations
  • Responding to and resolving customer queries
  • Liaising with the warehouse to ensure smooth delivery of products
  • Database updating and management
  • Working with designers, architects and property developers to assist with customer support
  • General administration where required

 

Skills and experience required:

  • Excellent communication skills, both verbally and written
  • Accurate keyboard skills for inputting data into the system
  • Proven and stable career history within customer service
  • Enthusiastic and credible approach
  • A good eye for design and colours would be an advantage

 

Benefits:

  • 23 days holiday per annum, rising to 26 days with length of service
  • Contributory pension scheme
  • Staff discounts
  • Childcare vouchers
  • Accident insurance
  • Death in service

 

To apply, please submit your application or alternatively please contact James at Aspiria Recruit (contact details on the Aspiria Recruit website)